Terms and Conditions
Review the terms and conditions governing your use of CasinoMafia Casino
General Provisions
These Terms and Conditions govern the relationship between CasinoMafia Casino and players accessing the platform. By registering an account or using any services, players acknowledge acceptance of these terms in their entirety.
The casino reserves the right to modify these terms at any time. Continued use of services following changes constitutes acceptance of updated terms. Players bear responsibility for reviewing terms periodically.
Eligibility Requirements
Players must meet the following criteria:
- Minimum age of 19 years (or legal gambling age in applicable province)
- Legal resident of a jurisdiction permitting online gambling
- Not previously excluded from the platform
- Capable of entering legally binding agreements
One account per person, household, and IP address. Multiple accounts result in immediate closure and forfeiture of balances.
Account Responsibilities
Registration Accuracy
Players must provide truthful, accurate information during registration. Required information includes:
| Field | Requirement |
|---|---|
| Full Legal Name | As appears on government ID |
| Date of Birth | Must verify minimum age |
| Residential Address | Current Canadian address |
| Email Address | Valid, accessible email |
| Phone Number | Canadian phone number |
Account Security
Players assume responsibility for:
- Maintaining password confidentiality
- Preventing unauthorized account access
- Reporting suspected security breaches
- Logging out after each session
The casino implements industry-standard security measures but cannot guarantee absolute protection against all threats.
Deposit and Withdrawal Terms
Deposit Conditions
- Minimum deposit: $20 CAD (varies by method)
- Players must use payment methods registered in their own name
- Deposits from third parties are prohibited
- The casino reserves rights to refuse deposits without explanation
Withdrawal Conditions
- Minimum withdrawal: $50 CAD
- Account verification required before first withdrawal
- Withdrawals processed to original deposit method when possible
- Processing times vary by payment method (24-72 hours typical)
Maximum withdrawal limits may apply based on account status and VIP level. Contact support for specific limit information.
Bonus Terms
General Bonus Conditions
All promotional offers subject to:
- Wagering requirements as specified per offer
- Game contribution rates varying by category
- Maximum bet restrictions during active bonuses
- Time limitations on bonus validity
- Maximum withdrawal caps on bonus winnings
Bonus Abuse
The casino reserves rights to:
- Void bonuses suspected of abuse
- Close accounts engaged in bonus manipulation
- Withhold winnings derived from violated terms
- Exclude players from future promotional offers
Coordinated play, systematic betting patterns, and exploitation of technical errors constitute abuse.
Game Fairness
Random Number Generation
All games utilize certified Random Number Generators ensuring fair, unpredictable outcomes. Testing agencies verify RNG integrity through regular audits.
Malfunction Policy
Game malfunctions void all plays and pays. The casino bears no liability for losses resulting from:
- Technical errors
- Communication failures
- Software bugs
- Third-party service interruptions
Responsible Gaming
Self-Exclusion
Players may request temporary or permanent self-exclusion. Options include:
- 24-hour cooling off
- 7-day break
- 30-day exclusion
- 6-month exclusion
- Permanent closure
Self-exclusion requests are processed within 24 hours. The casino makes reasonable efforts to prevent excluded players from accessing services.
Deposit Limits
Players may set daily, weekly, or monthly deposit limits through account settings. Limit decreases take effect immediately. Increases require a 24-hour waiting period.
Limitation of Liability
The casino’s maximum liability for any claim shall not exceed the balance in the player’s account at the time of the claim. The casino bears no responsibility for:
- Internet connection issues
- Player device malfunctions
- Unauthorized account access due to player negligence
- Losses exceeding deposited funds
Dispute Resolution
Disputes should first be directed to customer support. Unresolved matters may be escalated to the casino’s compliance department. External mediation services remain available for disputes not resolved internally.
Governing Law
These terms are governed by applicable gaming regulations. Players consent to jurisdiction of relevant regulatory authorities for dispute resolution purposes.
Contact Information
Questions regarding these terms should be directed to customer support through live chat or email. Support operates 24/7 to address player inquiries.
These terms were established to ensure fair, transparent operations for all players. The casino commits to operating with integrity while maintaining compliance with applicable regulations.